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Fernando was recommended by a trusted neighbor and I see why. He was very communicative and evaluated my issue with a running toilet with a few quick photos sent via text. He was able to sneak me in between appointments and came same day, fixed my issue in less than 20 minutes for a very fair and reasonable price, and was professional and polite through the whole process. I’m considering him my plumber now - I’ve saved him in my phone as such, so it’s official. Highly recommended.
We had an emergency situation with a leaking main water line connection, discovered late in the day, and during a major rain event. Fernando could not have been more helpful and kind! He came out to visit us (in the dark and the rain that evening) and carefully explained what needed to be done and when he could do it. He then performed the work perfectly, at a reasonable price, and documented it all with photographs, and a detailed invoice with a 1-yr warranty. You just don't get to find people this good, kind, and helpful very often. Fernando - thank you for saving us and for all of your hard work and kindness! We will be calling you for all of our future plumbing needs.
(Translated by Google) They respond quickly by phone and text. They're honest, explained the steps necessary to resolve my issue, and offered excellent prices! (Original) Responden rápido por teléfono y texto. Son honestos, me explicaron los pasos necesarios para resolver mi problema y ofrecieron precios excelentes!
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"I couldn’t rave about MCP enough. I came across them as a recommendation from a colleague some time ago and I’m so grateful I remembered when my plumbing issue started. I’ll start with the Customer Service: Fernando is friendly, has good & timely communication, is punctual and professional- he was also able to accommodate the service in a timely manner. My shower wasn’t functioning- didn’t provide water and had issues with temperature regulation. He assessed the issue, explained the problem and walked me through the “simple solution”; nothing about plumbing seems simple, but that’s why he’s the expert! 30 minutes later, I had a perfectly functioning shower. I’ve always hesitated when calling a plumber but Fernando was easy to work with, did great work & was extremely fair with pricing. Thank you for your expertise and help! I don’t typically write reviews but felt compelled to do so for the level of service provided…you’ve gained a long standing customer. Thanks again!"
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